MALLACOOTA CARES AGEING AT HOME

We are a not-for-profit community organisation that provides local care coordination of Support at Home Packages to residents in Mallacoota, Gipsy Point, and Genoa

About Us

Your home care journey starts here.​

To assist senior Australians with living independently in their own homes, the Australian Government has created the Support at Home (SaH) Program.

Mallacoota Cares is a not-for-profit community organisation that provides local fully coordinated support to manage your SaH in the remote communities of Mallacoota, Gipsy Point, and Genoa.

We aim to employ locals and use local businesses to provide the support for our community whether they are living in town or on one of the many surrounding rural properties.

As care coordinators, we have partnered with Trilogy Care as the Support at Home Package provider. Mallacoota Cares is built by a team of locals dedicated in providing easily-accessible home care supports.

Why Mallacoota Cares?

Remain healthy, independent, and connected​.

Mallacoota Cares will work alongside you to manage tasks that many find difficult, such as finding appropriate support workers, scheduling care hours, and managing your budget.

We work with you and the local workforce to meet your care needs. Once you have selected your preferred support worker, we run compliance checks to ensure all workers have a registered ABN, current insurance, and any licenses required to carry out their specific line of work.

Working with your local Mallacoota Cares coordinator – that is powered by Trilogy Care, an Australian-owned aged care provider, means you can be assured you are receiving the best quality care, offering you more flexibility and value for money.

What we do

Our Services​

SaH Onboarding

We can assist you in every step in applying for a Support at Home Package, from preparing for your ACAT assessment to onboarding with Trilogy Care as the package provider.

Find Support Workers​

We will assist you in finding care workers and support workers that help you live safely, independently and connected to the community.​

Sah Management

Have your care coordination supported by us, as well as responding to any service requests or incidents. Stay in control and remain independent while receiving your support services.

Providing Remote Community Care​

We understand the intricacies of aged care and the challenges of living in rural areas, and we are dedicated to helping you navigate the system and get better value home care, whether you live in town or on a property. Mallacoota Cares offers you an option to share the coordination of your Support at Home Package with a local expert, so that you can remain living at home as long as possible.

How to get started​

1. CONTACT US

Start your journey

2. ORGANISE CARE​

We organise your SaH management

3. FIND WORKERS ​

We help you find local support workers​

4. RECEIVE CARE​

You start receiving quality in-home care and support services at better value rates

Frequently Asked Questions​

Where do you start with aged care?​

All aged care services in Australia are coordinated through My Aged Care, your starting point for accessing Australian Government funded aged care programs and services.​

You can contact My Aged Care on 1800 200 422.

Am I eligible for a Support at Home Package?

To satisfy the requirements of a Support at Home Package, you must be ‘an older person who needs coordinated services to help them stay at home’. The eligibility requirements state you must be over 65 years of age or 50 years of age for an Aboriginal or Torres Straight Islander heritage.

What is an ACAT Assessment​

The Aged Care Assessment Team (ACAT) will assess your health, lifestyle and living situation, from this information they grant packages to consumers on four different levels of care:

SaH Level 1: $2,674 per quarter
SaH Level 2: $3,995 per quarter
Sah Level 3: $5,479 per quarter
SaH Level 4: $7,386 per quarter

SaH Level 5: $9,883 per quarter

SaH Level 6: $11,989 per quarter

SaH Level 7: $14,530 per quarter

SaH Level 8: $19,427 per quarter

What services are available with a Support at Home Package

There are various services you are able to receive on a Support at Home Package (SaH). SaH funds can be used for home care services which assist you in remaining healthy, safe, independent, and connected to the community. Services that are specifically excluded by the Australian Government from being covered with SaH funds are excluded because they do not meet the immediate care needs of consumers.

QUESTIONS?​

Whether you’re curious about support services, the Support at Home program, or other home care queries, we’re here to answer.